Terms of Service

By accessing and using KnowSync ("Service", "Platform", "we", "our", "us"), you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

KnowSync is an AI-powered knowledge management platform that transforms scattered documentation into intelligent, searchable knowledge bases. Our service includes:

• Document processing and indexing
• AI-powered search and retrieval
• Vector database management
• RAG (Retrieval-Augmented Generation) capabilities
• Real-time collaboration features
• API access for integrations

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to:

• Provide accurate and complete information
• Keep your account information updated
• Notify us immediately of any unauthorized access
• Use the service in compliance with applicable laws
• Not share your account with others

Your data privacy is important to us. We process your data in accordance with our Privacy Policy, which is incorporated into these terms by reference.

You retain ownership of your content and data. By using our service, you grant us the necessary rights to process, store, and analyze your data to provide our services.

You agree not to use the service to:

• Upload illegal, harmful, or offensive content
• Violate any applicable laws or regulations
• Interfere with the service or other users
• Attempt to gain unauthorized access to our systems
• Use the service for competitive intelligence against us
• Reverse engineer our AI models or algorithms

We strive to provide reliable service but cannot guarantee 100% uptime. We may temporarily suspend service for maintenance, updates, or other operational reasons.

We are not liable for any interruption of service or resulting damages.

The service and its original content, features, and functionality are owned byKnowSync and are protected by international copyright, trademark, and other intellectual property laws.

In no event shall KnowSync be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the service.

We may terminate or suspend your account and access to the service immediately, without prior notice, for any breach of these terms.

You may terminate your account at any time through your account settings or by contacting us at contact@knowsync.ai.

We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new terms on this page and updating the "Last updated" date.

Continued use of the service after changes constitutes acceptance of the new terms.

If you have any questions about these Terms of Service, please contact us at contact@knowsync.ai